How much do you charge for shipping?
At present, all orders placed through our website will ship anywhere in Canada for a flat-rate fee of $19.00.
Will you ship outside of the CANADA?
No! We only ship within Canada. Please understand that some Countries charge import duties or taxes on gold at customs, which the purchaser would then be responsible for. In addition, for environmental reasons, the shipping of “dirt” across borders is a huge problem which can carry foreign pests and diseases that harm agriculture and our environment.
How do you ship?
We typically ship our products through Canada Post. The majority of our items will be mailed Express Post in a padded envelope or small flat rate priority box. For multiple items such as our paydirt bags, and nuggets or specimens will be shipped in a priority small flat rate box.
How fast do you ship?
We will typically ship your order the next business day from the time of receiving cleared payment. We typically go to the post office every-other day, so if your order comes in before we have gone it will ship the same day. However, in mining season sometimes we are out for a couple days at a time, in this event all orders placed will ship when we get back into town.
Can I track my package?
Yes, we will provide (email) you a Canada Post tracking number after your purchase and once we have shipped your order.
What form of payment do you accept?
We can accept instant payments with all major credit cards or debit. Just add the item(s) you wish to purchase to your cart, and then click on the “view cart” button. Here you will be able to complete the checkout by adding your shipping information and selecting your form of payment.
Do you accept returns?
Unfortunately, due to the nature of the products we sell, we DO NOT accept returns. We try our hardest to take the best quality photographs so that each individual piece is represented properly. Please be sure to view all of the images and read the entire description before making a purchase. Also feel free to ask any questions you may have to help avoid any possibilities of needing to return an item.
Please do not hesitate to ask any further questions you may have.